Services

Low Cost Mechanical And Body Repairs

***IMPORTANT UPDATE – Sat. August 3rd, 2024*** We are experiencing a very high volume of requests right now. We are also, unfortunately, operating on an a very tight budget since we are so close to our fundraising season in October. Please make sure you have read this page carefully to ensure your service request isn’t ignored or denied.

Qualifications for Auto Assistance

In order to qualify for auto assistance you must meet TWO of the following criteria:

• Referral by an organization we work with: United Way, Friends of the Family, Giving Grace, Our Daily Bread, St. Andrew Presbyterian, CASA, Children’s Advocacy Center, Denton Bible, Village Church, DFW Metro Family of Churches, Cross Timbers, First Refuge Ministries, Denton Police Victim Assistance, Christian Community Action, Under 1 Roof, The Samaritan Inn, FOCUS, Cumberland Home, St. Phillips Catholic Church, Abigail’s Arms of Cooke County, Denton Affordable Housing Corp., Texas Muslim Women’s Foundation, Heartland Church, VASH, Salvation Army, Arlington Life Shelter, CCA, Metrocrest, MHMR, Serve Denton.
• Full time student as well as working at least 20 hours a week
• Median income is less than 187% of the poverty line
• Receiving any kind of government assistance
• Lost your job within the last month
• Veteran or active military
• Single parent
• Homeless
• Disabled

Payment

In most cases, we prioritize and only complete safety repairs over non-safety issues. 

• We are 66%-50% cheaper than most shops due to our shop rates – please see the car repair calculator at the bottom of our page to get an idea of what you may owe and what you would have spent elsewhere.
• We pay up to $450 for the first series of repairs and ask you to pay for as much of the repair and tow as you can – the amount we require may vary due to our budget for the month. The closer we get to fundraising season in October the less money we have available.
• We do not finance parts or repairs.
• We do not pay other shops to complete repairs unless they are in our network of approved shops, which ONLY includes Pierce Family Automotive and Xtra Mile Automotive – both of which are in Denton. We will sometimes tow your car to these shops to get further diagnosis if we aren’t able to figure it out ourselves.
• We will pay for repairs up to $450 every six months that you continue to qualify! 

Availability

• We are open M, T, Th, and F ONLY from 9a-2p and usually go to lunch around 11:30a or 12p for an hour – Mondays & Fridays are our busiest days.
• It is best to set an appointment at the beginning of the day.
• In most cases we will want to diagnose the car at your first appointment and schedule another time for you to come back for the actual repairs – we do not pay attention to parts store diagnosis but welcome any quotes you have from certified auto mechanic shops 
• If we are able to work on your car that same day we have a comfortable waiting room with TV, food, and drinks that you have full access to! 

Appointments

• Visit by appointment only! TEXT 214-563-2244 or email Metroautoministry@gmail.com to setup an appointment (there is no form to setup an appointment – you must text or email ONLY AFTER you have submitted your form AND received an automated email confirmation).
• Please confirm your appointment, via email or text, before 2pm the day before your scheduled so you don’t lose your spot.

***If you did not get an automated email confirmation for your submission it did not go through. Also, we almost always respond same day to submissions so please check your spam folder.

Towing

Our towing charges are $60 inside Denton city limits. Anything outside of Denton is $60 plus $3.5/mile from our location. In order to calculate the towing cost you can input the address of your car into Google maps and find directions to our location. You then take the number of miles to our location and multiply it by 3.5 and add $60 and you will estimate the cost approximately.

Not to Dos

Things that will void our commitment to working on your car are as follows:

• You push us for an unrealistic deadline or check-in more than every other day. We will communicate the best we can, but some repairs take upwards of 2-3 weeks and we are a two-man workforce with no administrative person. The more issues you have the longer it will take. Please don’t ask us the day after the car was dropped off if we know what’s wrong with it, because we rarely do. Accurate diagnosis is the hardest part of automotive repair. Asking us frequently about the status of the car doesn’t help it get fixed any quicker. The more you press us to get it done quickly the more likely we will just give you the car back un-repaired. 
• Car issues are not as described or repairs will cost more than the $450 we allot for 1st time clients – in most of these cases you will be required to pay the additional amount up front BEFORE ANY REPAIR IS DONE or will not be able to get the car repaired. *We don’t finance car repairs. 

Summary Checklist for Car Repair

1. Submit repair form (found below) and verify confirmation email of successful submission – please include any previous repair quotes you have received

2. Wait until you get a response from us (USUALLY the SAME DAY – check spam). Schedule a time for repair via email or text, in accordance with our posted hours of operation – make sure you confirm you appointment the day before.

3. Bring your car in for a diagnosis on the day and time we agreed upon for your appointment – sometimes we can repair same day 

4. Agree on the amount you can pay for repair – all agreements must be made over text or email, we don’t remember everything we say, haha

5. Check in only every few days and respond to any emails asking additional questions about condition/ symptoms of the car

6. Pay for your agreed upon part of the repair and pick up the car using our coded key lockboxes

Some of our services include:

When you bring your car to Metro Auto, we start with a thorough inspection to identify any issues. Check engine (OBDII) codes are a great place to start, so let us know if you have any codes present.

We will try our best to check to see what preventative maintenance items need to be addressed and let you know every time you bring your car in; however, we are most focused on safety repairs so we are more of an ER than a family doctor. Unlike many other shops, we will let you know how much life you have left on your parts and won’t recommend unnecessary repairs or flushes. We do NOT do oil changes unless it is a part of a larger repair. 

Metro Auto offers complete brake services, including inspection, repair and fluid exchange.

If you’ve noticed fluid leaking from your vehicle, contact Metro Auto as soon as possible. Fluid leaks can indicate a number of problems, some of them serious.

Got an annoying squeak or shake?  The culprit is probably steering or suspension.  Bring it by so Metro Auto can diagnose it.  While we don’t do alignment or tires we have shops nearby that we recommend.

Metro auto can perform MOST engine and transmission repair. In most cases we do not replace engines, transmissions, head gaskets, or turbos; however, we can replace most every other engine component, including valves and timing components. Basically, anything below the crankshaft or above the heads we can work on. We can also perform LIGHT transmission repair, including solenoids and valve bodies. Engine and transmission repair is on a case by case basis.